Learn the latest about hiring, management and careers
If you can manage your employee turnover, you can get a better grip on your bottom line. Occasional change is to be expected, but excessive turnover can be costly. You can help your business retain your workers by understanding what may cause them to leave in the first place. The top four reasons your employees… Read more »
Everyone makes mistakes. It’s inevitable, and it’s part of the learning process. But what separates the wise from the not-so-wise is the ability to learn from a mistake—after all, it’s not the falling down, but the staying down, that gets in the way. So what does this mean to your job search? “Tell me about… Read more »
Could you use help finding new staff? Recruitment Process Outsourcing (RPO) is the name given to the process of relying upon an external vendor—such as a staffing agency—for the recruitment of new employees. If your company is tight on internal resources, could benefit from saving a few dollars and has plans to expand in the… Read more »
An interviewer may decide whether or not to hire you within the first few moments of meeting you. So you can imagine that your appearance, how you present and carry yourself, and your overall demeanor are extremely important. You want to exude confidence because you believe in yourself, your talents and what you’ve accomplished. A… Read more »
Change can be frustrating or even scary to employees. But if you don’t prepare them for changes, such as new hires, or new policies and procedures, you risk resentment, confusion, and a decrease in morale and productivity. Depending on the change, it may take your employees a little time to get used to it. But… Read more »
Job rejection can be frustrating—but don’t let it get you down. It’s possible that you just weren’t a good fit for the position, or maybe you flubbed an interview question. It’s OK, because rejection can be a valuable learning experience. The single best tool in your coping arsenal is to remain positive and professional! Remember,… Read more »
Have you ever found a purple squirrel? In the staffing world, this term relates to candidates who match all your job requirements with perfectly matched skills, experience, knowledge … the works! But since ours is an imperfect world, purple squirrels are a rare species—they’re mostly found by luck. And when you’re in need of an… Read more »
Your job as a call center representative is vital to the reputation of your company. To be great at what you do, put yourself in the shoes of the person at the other end of the phone. Your goal is to help the people you talk to, give them peace of mind, answer their questions… Read more »
Interviewers want to understand the real you and your career motivations. They want to know if you’re an employee who is hardworking and reliable—not someone who will leave after a short time. Employees are expensive to replace, so your potential employer wants to make the very best hiring decision. For these reasons, you will almost… Read more »
People are your company’s most valuable asset. And right now, we’re at a point in history when four different generations of people are all working together—Traditionalists, Baby Boomers, Generation X and Millennials. Since each generation has different values that have been shaped by the world around them, they do not always agree on the way… Read more »