Thought Leadership

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Job rejection can be frustrating—but don’t let it get you down. It’s possible that you just weren’t a good fit for the position, or maybe you flubbed an interview question. It’s OK, because rejection can be a valuable learning experience. The single best tool in your coping arsenal is to remain positive and professional! Remember,… Read more »

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Have you ever found a purple squirrel? In the staffing world, this term relates to candidates who match all your job requirements with perfectly matched skills, experience, knowledge … the works! But since ours is an imperfect world, purple squirrels are a rare species—they’re mostly found by luck. And when you’re in need of an… Read more »

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Your job as a call center representative is vital to the reputation of your company. To be great at what you do, put yourself in the shoes of the person at the other end of the phone. Your goal is to help the people you talk to, give them peace of mind, answer their questions… Read more »

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Interviewers want to understand the real you and your career motivations. They want to know if you’re an employee who is hardworking and reliable—not someone who will leave after a short time. Employees are expensive to replace, so your potential employer wants to make the very best hiring decision. For these reasons, you will almost… Read more »

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People are your company’s most valuable asset. And right now, we’re at a point in history when four different generations of people are all working together—Traditionalists, Baby Boomers, Generation X and Millennials. Since each generation has different values that have been shaped by the world around them, they do not always agree on the way… Read more »

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Today’s market is very competitive. To stand out, most companies put a laser focus on their company culture. And once you build yours, you’ll want to find employees who can thrive within it. The time you take to find the right employees will add to your company’s success, your employees’ comfort level with your organization,… Read more »

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A hiring manager has a tough job—but so do you, as a job candidate. The hiring manager must fill an open position with a person who is qualified, will do a great job and won’t exit the company after a few months. And you must convince the hiring manager that this person is you—while a… Read more »

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Every business experiences fluctuations. You may be entering your peak season, or need additional work hours due to a special project or leave of absence. But whatever the reason, you have a need to keep business moving as usual. One option is hiring temporary employees. In fact, you may find that hiring temp staff offers… Read more »

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So, you’ve found a job you’re excited about! That’s wonderful. The next step is to prepare your resume to help you get the attention of the hiring manager. By shaping your resume for this particular job, you can highlight all your skills and experience that specifically apply—simplifying review for the person reading your resume. By… Read more »

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Many candidates dread the question, “So… tell me about yourself.” Even though interviews are the forum for you to learn more about a candidate, this question puts them right on the spot. And that can be startling. But you should always include this question, because it’s a great way for you, as the interviewer, to… Read more »