Common Interview Mistakes to Avoid

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There’s no time to be anything but professional at your interview. You’ve spent countless hours networking, job searching and preparing—so you owe it to yourself to be on your toes and ready to roll come interview time. Still, some may unconsciously make mistakes that will kill their best intentions when meeting with a hiring manager…. Read more »

Four Tips for Success as a Call Center Employee

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Your job as a call center representative is vital to the reputation of your company. To be great at what you do, put yourself in the shoes of the person at the other end of the phone. Your goal is to help the people you talk to, give them peace of mind, answer their questions… Read more »