Show Your Confidence

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An interviewer may decide whether or not to hire you within the first few moments of meeting you. So you can imagine that your appearance, how you present and carry yourself, and your overall demeanor are extremely important. You want to exude confidence because you believe in yourself, your talents and what you’ve accomplished. A… Read more »

Four Tips for Success as a Call Center Employee

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Your job as a call center representative is vital to the reputation of your company. To be great at what you do, put yourself in the shoes of the person at the other end of the phone. Your goal is to help the people you talk to, give them peace of mind, answer their questions… Read more »